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Overview

To send email from your own domain (e.g. support@yourdomain.com) through Weav, you must add two DNS records at the place where your domain’s DNS is managed. Weav will show you the exact values when you set up outbound messaging for a domain. The two records Weav uses:
  1. DKIM (TXT record) – Proves that messages sent from Weav are authorized for your domain. This supports DKIM alignment for DMARC so your emails are more likely to reach the inbox.
  2. Return Path (CNAME record) – Sets the return-path domain used when Weav sends mail for you. This supports SPF alignment for DMARC.
You add these in your domain provider’s DNS settings (e.g. Cloudflare, GoDaddy, Namecheap, Squarespace), then return to Weav and click Verify so Weav can confirm they’re correct. Where to get the values in Weav:
Go to Settings → Email, add or select the domain you’re verifying, and open Setup outbound messaging. You’ll see:
  • DKIM (TXT): a Key (host name) and Value (TXT content)
  • Return Path (CNAME): a Key (host name) and Value (target the CNAME points to)
Copy the Key and Value from Weav into your provider’s DNS screens as described below. Use the exact values shown in Weav; do not substitute example.com or other placeholders. Note: Some DNS providers want the full host name (e.g. pm._domainkey.yourdomain.com) in the “Name” or “Host” field, while others want only the subdomain part (e.g. pm._domainkey). If a provider’s docs say to use the full domain, enter the Weav host as a full name (e.g. pm._domainkey.yourdomain.com). Check your provider’s documentation for their rules.

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Cloudflare

  1. Log in at https://dash.cloudflare.com/login with your Cloudflare account.
  2. On the homepage, select the domain you want to authenticate from the domains table.
  3. In the left sidebar go to DNS → Records.
  4. Add the DKIM TXT record:
    • Click Add record and choose type TXT.
    • In Name, enter the DKIM host from Weav (e.g. pm._domainkey or the full name if your provider requires it).
    • In Content, paste the DKIM Value from Weav.
    • Set TTL to Auto (or 3600 if Auto is not available). Save the record.
  5. Add the Return Path CNAME record:
    • Click Add record and choose type CNAME.
    • In Name, enter the Return Path host from Weav.
    • In Target, paste the Return Path Value from Weav.
    • Set Proxy status to DNS only (grey cloud). Do not proxy CNAME records used for email.
    • Set TTL to Auto. Save the record.
  6. Return to Weav, open the outbound setup for that domain, and click Verify.
If verification fails in Weav:
  • Ensure the CNAME is DNS only, not Proxied (orange cloud).
  • Ensure CNAME flattening is not applied to this CNAME (use DNS only so the record is a normal CNAME).
See Cloudflare’s guide to DNS records for more detail.

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Squarespace

  1. Log in at https://login.squarespace.com/ with your Squarespace account.
  2. Click Domains (next to the Dashboard tab) and select the domain you want to authenticate.
  3. In the left-hand menu select DNS.
  4. Scroll to the Custom records section and add the records: DKIM (TXT):
    • Click Add record and choose type TXT.
    • In Host, enter the DKIM host from Weav.
    • In Text data (or Value), paste the DKIM Value from Weav. Save the record.
    Return Path (CNAME):
    • Click Add record and choose type CNAME.
    • In Host, enter the Return Path host from Weav.
    • In Alias data (or Target), paste the Return Path Value from Weav. Save the record.
  5. Return to Weav and click Verify for that domain.
See Squarespace’s guide to adding DNS records for more detail.

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GoDaddy

  1. Log in at https://sso.godaddy.com/ with your GoDaddy account.
  2. In the left menu go to Domain, then click Manage DNS for the domain you want to authenticate.
  3. Add the DKIM TXT record:
    • Click Add new record and choose type TXT.
    • In Name, enter the DKIM host from Weav.
    • In Value, paste the DKIM Value from Weav.
    • Set TTL if required (e.g. ½ hour or 3600). Save the record.
  4. Add the Return Path CNAME record:
    • Click Add new record and choose type CNAME.
    • In Name, enter the Return Path host from Weav.
    • In Value (or Points to), paste the Return Path Value from Weav.
    • Set TTL if required (e.g. ½ hour). Save the record.
  5. Return to Weav and click Verify for that domain.
See GoDaddy’s guide to managing DNS records for more detail.

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Namecheap

  1. Log in at https://www.namecheap.com/myaccount/login/ with your Namecheap account.
  2. Go to Domain list in the left menu, then click Manage for the domain you want to authenticate.
  3. Open Advanced DNS and in the Host Records section click Add New Record.
  4. Add the DKIM TXT record:
    • Choose TXT Record.
    • In Host (or Name), enter the DKIM host from Weav.
    • In Value, paste the DKIM Value from Weav.
    • Set TTL to Automatic (or 3600). Save the record.
  5. Add the Return Path CNAME record:
    • Click Add New Record and choose CNAME Record.
    • In Host, enter the Return Path host from Weav.
    • In Target, paste the Return Path Value from Weav.
    • Set TTL to Automatic. Save the record.
  6. Return to Weav and click Verify for that domain.
See Namecheap’s guide to host records for general DNS guidance.

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After adding the records

  • Propagation: DNS changes can take from a few minutes up to 24–48 hours. If Verify in Weav fails at first, wait a bit and try again.
  • Verify in Weav: In Settings → Email, open the outbound setup or DNS view for the domain and click Verify. Weav checks the records; when both DKIM and Return Path are correct, the domain is marked verified and you can send from that domain in Weav.
  • Typo check: Ensure there are no extra spaces or missing parts in the Name/Host and Value/Target you pasted. Some providers add the domain automatically to the host—if so, enter only the part Weav shows (e.g. pm._domainkey) unless the provider’s docs say otherwise.