# Weav Documentation

## Docs

- [Chat settings](https://docs.weav.com/agents/email-settings.md): Learn what each chat setting does and how to configure your agent as a chatbot.
- [Email settings](https://docs.weav.com/agents/emails.md): Learn how email assignment and auto-send threshold work, and when your AI agent drafts, auto-sends, or escalates for human review.
- [Escalation Rules](https://docs.weav.com/agents/escalation-rules.md): Control when your AI agent hands off conversations to your team using escalation rules.
- [General settings](https://docs.weav.com/agents/general-settings.md): Learn what each setting does in the agent Settings tab, with practical guidance for tone, response length, prohibited phrases, and context.
- [Playground](https://docs.weav.com/agents/playground.md): Test your AI agent’s real response behavior safely.
- [Prohibited Phrases](https://docs.weav.com/agents/prohibited-phrases.md): Control what your AI agent never says by listing phrases it must avoid in every response.
- [Chat Quick Prompts](https://docs.weav.com/agents/quick-prompts.md): Add one-tap question buttons or links above the chat input so customers can start conversations quickly.
- [Create agent](https://docs.weav.com/api-reference/agents/create-agent.md): The model is set automatically to gpt-4o-mini.
- [Delete agent](https://docs.weav.com/api-reference/agents/delete-agent.md)
- [Get agent](https://docs.weav.com/api-reference/agents/get-agent.md)
- [List agents](https://docs.weav.com/api-reference/agents/list-agents.md)
- [Update agent](https://docs.weav.com/api-reference/agents/update-agent.md): Model updates are not supported via this endpoint.
- [Programmable Chatbot](https://docs.weav.com/api-reference/chatbot.md)
- [Create company](https://docs.weav.com/api-reference/companies/create-company.md)
- [Delete company](https://docs.weav.com/api-reference/companies/delete-company.md)
- [Get company](https://docs.weav.com/api-reference/companies/get-company.md)
- [List companies](https://docs.weav.com/api-reference/companies/list-companies.md)
- [List customers for company](https://docs.weav.com/api-reference/companies/list-customers-for-company.md)
- [Update company](https://docs.weav.com/api-reference/companies/update-company.md)
- [Create conversation](https://docs.weav.com/api-reference/conversations/create-conversation.md): Assignment rules: - Assignees must belong to the same workspace as the API key. - Chat conversations can be assigned to users, unassigned, or only the conversation's original chat agent. - Email conversations can be assigned to users, unassigned, or only the workspace's active email agent.
- [Delete conversation](https://docs.weav.com/api-reference/conversations/delete-conversation.md)
- [Get conversation](https://docs.weav.com/api-reference/conversations/get-conversation.md)
- [List conversations](https://docs.weav.com/api-reference/conversations/list-conversations.md)
- [List messages in conversation](https://docs.weav.com/api-reference/conversations/list-messages-in-conversation.md)
- [Update conversation](https://docs.weav.com/api-reference/conversations/update-conversation.md): Assignment rules: - Assignees must belong to the same workspace as the API key. - Chat conversations can be assigned to users, unassigned, or only the conversation's original chat agent. - Email conversations can be assigned to users, unassigned, or only the workspace's active email agent.
- [Create customer](https://docs.weav.com/api-reference/customers/create-customer.md)
- [Delete customer](https://docs.weav.com/api-reference/customers/delete-customer.md)
- [Get customer](https://docs.weav.com/api-reference/customers/get-customer.md)
- [List customer conversations](https://docs.weav.com/api-reference/customers/list-customer-conversations.md)
- [List customers](https://docs.weav.com/api-reference/customers/list-customers.md)
- [Update customer](https://docs.weav.com/api-reference/customers/update-customer.md)
- [Introduction](https://docs.weav.com/api-reference/introduction.md): Build secure, real-time customer support integrations with the Weav API and webhooks.
- [Create message](https://docs.weav.com/api-reference/messages/create-message.md): Note: API currently validates sender_type as customer|user. The API does not accept `metadata` or `is_ai_assisted` in requests.
- [Delete message](https://docs.weav.com/api-reference/messages/delete-message.md)
- [Get message](https://docs.weav.com/api-reference/messages/get-message.md)
- [List messages](https://docs.weav.com/api-reference/messages/list-messages.md)
- [Check if a URL already exists](https://docs.weav.com/api-reference/training-data/check-if-a-url-already-exists.md)
- [Create training data](https://docs.weav.com/api-reference/training-data/create-training-data.md): Supported types: - text: requires content - file: requires multipart file upload - video: requires video_url - qa: requires question + answer - url: not accepted directly in this endpoint (use POST /training-data/url/process) The API does not accept `metadata` in requests.
- [Delete training data](https://docs.weav.com/api-reference/training-data/delete-training-data.md)
- [Get training data](https://docs.weav.com/api-reference/training-data/get-training-data.md)
- [List training data](https://docs.weav.com/api-reference/training-data/list-training-data.md)
- [Manually trigger URL resync](https://docs.weav.com/api-reference/training-data/manually-trigger-url-resync.md)
- [Process URLs into training data](https://docs.weav.com/api-reference/training-data/process-urls-into-training-data.md): Creates URL training data from the provided URLs. In production, URL processing jobs are queued and run asynchronously.
- [Update training data](https://docs.weav.com/api-reference/training-data/update-training-data.md): The API does not accept `metadata` in requests.
- [Webhook delivery](https://docs.weav.com/api-reference/webhooks/webhook-delivery.md): When subscribed events occur, Weav sends an HTTPS POST request to your configured webhook URL.
- [Add DNS records at your domain provider](https://docs.weav.com/inbox/dns-settings.md): Configure the DKIM and Return Path DNS records at Cloudflare, GoDaddy, Namecheap, or Squarespace so you can send email from your custom domain in Weav.
- [Email forwarding](https://docs.weav.com/inbox/email-forwarding.md): How to forward emails from your email address to Weav using Google Workspace, Microsoft 365, or other providers.
- [Set up a custom email](https://docs.weav.com/inbox/forward-emails-to-weav.md): Connect your own email address (like help@yourcompany.com) so your team can send and receive branded emails in Weav.
- [Connect a Google Workspace Group inbox](https://docs.weav.com/inbox/google-groups-setup.md)
- [Explore](https://docs.weav.com/index.md)
- [Custom actions](https://docs.weav.com/integrations/custom-actions.md): A guide explaining how to connect AI agents to 3rd party API's
- [Customer verification for agent actions](https://docs.weav.com/integrations/customer-verification.md): Learn how Weav verifies customers before AI agents use sensitive custom actions and integration tools.
- [Google Drive](https://docs.weav.com/integrations/google-drive.md): Learn how to connect Google Drive with your Weav AI Agents
- [Stripe](https://docs.weav.com/integrations/stripe.md): Learn how to connect Stripe with your Weav AI Agents
- [Build your first AI agent](https://docs.weav.com/quick-start/build-your-first-ai-agent.md)
- [Configure workspace](https://docs.weav.com/quick-start/configure-workspace.md): Set up your workspace basics so your team can start supporting customers quickly.
- [Connect channels](https://docs.weav.com/quick-start/connect-channels.md): Connect chat and email so your AI agent can start handling real customer conversations.
- [Train you agents](https://docs.weav.com/quick-start/train-you-agent.md)
- [Train your AI agents](https://docs.weav.com/quick-start/train-your-agents.md): Add knowledge to your AI agents using text, websites, files, videos, and Q&A.
- [Overview](https://docs.weav.com/settings/overview.md): A high-level guide to the settings available in Weav and what you can control from each page.
- [Customer support workflows](https://docs.weav.com/settings/workflows.md): Automate common support steps so customers get faster responses and conversations reach the right place.

## OpenAPI Specs

- [openapi](https://docs.weav.com/api-reference/openapi.json)

## Optional

- [Blog](https://weav.com/blog)